Lena Achermann
Project Manager, operations
lena.achermann@post-mail.ch+41 79 208 66 17Zürich, Schweiz
Professional summary
Nine years running operational change projects in insurance and logistics, with budgets to CHF 2.4 million and teams to eleven. IPMA Level C, and a preference for projects that finish.
Work experience
Project Manager
Sep 2020 – Present
Helvetia Nordwind Versicherungen · Zürich, Schweiz
- Led the claims-handling replacement across four cantons; CHF 2.4m budget, team of eleven.
- Delivered two weeks early and 6% under budget, with the steering committee reporting unchanged.
- Ran fortnightly stakeholder reviews across underwriting, legal and IT.
Operations Analyst
Jun 2016 – Aug 2020
Aarequell Logistik AG · Olten, Schweiz
- Mapped the order-to-dispatch process and removed four handoffs, saving 9 hours per order.
- Built the weekly operations reporting the site still runs on.
Education
Bachelor of Science — Business administration
Sep 2012 – Feb 2016
Fachhochschule Nordwestschweiz · Olten, Schweiz
Vantage
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